Riverwalk Apartments

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Reviews about Riverwalk Apartments

• Nantucket Rose
  ★ ★ ★ ★ ☆
  Have lived here for 5 years, and I really haven't encountered the issues others are listing here. I have, on occasion, had to call a second time, on a couple of maintenance items - but I don't really have maintenance issues to speak of. On the most critical one, which was last year when my AC went out on a HOT Friday afternoon, Mary Jane and Joe went out of their way to get me a window unit for my bedroom to tide me over the weekend until the AC guy could get here on Monday. The apartment itself is just the right size for me and I don't hear noise from neighbors. The only reason I gave 4 instead of 5 stars is that I would love to be able to get a few of the upgrades they are putting into apartments when others move out - but that's just me being spoiled (and I haven't asked for them, so who knows?) :-)
• Justin Carhart
  ★ ★ ☆ ☆ ☆
  Pro's: Location is great. Quiet, right on the river and next to the walking path to Peebles. Apartments are on the newer side and look pretty nice.
  
  Con's: Property management is among the worst I've experienced. The office is frequently closed during regular business hours. Current receptionist has a bad attitude and is always inconvenienced if you ask her even the smallest question. She also knows near nothing about the place and needs to always "check on it and get back to you", however you never hear from her again. Phones are never answered when you call and the voicemail seems to never be checked because you will never receive a call back. Maintenance doesn't care about their quality of work and will do whatever the quick fix is to get out of your apartment as soon as possible. Had maintenance install a washer dryer combo and they didn't hook up the vent for the dryer which I didn't notice right away, causing severe moisture buildup and an unusable dryer. If it can't be fixed with duct tape don't bother calling. The electrical work in my apartment has been wrong from the get go with lights being on the wrong switches and or not on switches at all. My dining room light was not on a wall switch so it was just always on if a light bulb was plugged in. I stopped calling because every time they would come they would break two other things. Shoddy work on door install. No enforcement of dog cleanup or garbage so things can get dirty quickly. Not enough parking. Snow removal during the winter is beyond bad. No large item removal but the city will not touch our large items because of the complex's garbage contract. Certain walkways are kept up but the ones facing the roads are not. Not shoveled during the winter. No paths leading down to on street parking meaning you have to walk through wet grass or snow to go to your car.
  
  Conclusion: Physical location is nice, everything else is horrible.

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